Free iPod Earbud Replacement
My iPod 20Gb (4G Click Wheel) is five months old and the left earbud is beginning to exhibit static rather consistently. Figuring it must still be under warranty, I called Apple Care today (800-APL-CARE) to see about getting a replacement for the earbuds that came with the pod. The service representative said she couldn't help me without my paying for a support incident or buying other support products, but before hanging up she directed me to Apple's web site and said I could get a free replacement set from there.
I suspect one needs to still be within the 1-year warranty period or under an extended warranty agreement, but it was relatively easy to do. Just visit the iPod Support page, enter your Pod's serial number and indicate that your earbuds are flaking out.
I still want to get replacement earbuds/headphones and just started researching the options. If you have a third-party headset for your iPod you're happy with, please leave me a comment.
5 Comments:
Woo hoo! My new (Free!) eabuds just arrived. One day after I reported the problem. Great solution to blown or faulty iPod earbuds…
After 3 months, my earphones flaked out too. Almost all of my friends get this problem-some of them get 3rd party ones, some deal with it. First time, Best Buy just gave me a new set. Second time, got it through apple. Third time, I replaced my old iPod with a new one so I'm currently on my 4th. They need to fix the headphones problem asap.
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